Tuesday, August 15, 2017

Things to Consider



Working for a vacation rental company has been very eye opening. 

Questions I didn’t even think about have come to the forefront. (yay! My goal to move to Alaska and learn and get a feel for what running a B&B would really be like is working!)

One thing I remember talking to my dad about when I was first exploring this idea of running a Bed & Breakfast was my concern over not being able to do all the things I would need to. The finance side came up very specifically. I don’t have the background or passion for bookkeeping needed to take care of all that side of running a business. My dad reminded me that there are plenty of people I could hire to do that for me. 

The host I stayed with outside of Minneapolis told me the same thing about cleaning: You don’t get into the business of running a B&B to clean toilets. Hire someone else to do that, but know there will be days when you will need to clean the toilets for one reason or another.

One aspect I didn’t even consider before working for a vacation rental company is the marketing and booking side.

Questions to consider:
  •  Do I want to have my own website? Or use existing companies/ platforms? Or both?
  • What percentage of my time do I want to devote to marketing and booking?
  • How much control do I want over my calendar and marketing?
  • How much profit am I willing to share for marketing/ booking services?

Speaking of the finances, here are a few things that have come up in discussions with my boss:
  • Postage to send confirmation and trip information to guests and hosts adds up quickly
  • Fees for processing credit card payments are high – and most deposits are run during the slow time of year = significant expense during a time of little revenue
  • How often you eat the cost of mistakes such as double bookings; unhappy customers; cleaning and damage expenses
  • Planning for the “unexpected” expenses of replacing broken beds or appliances blown out in electrical surges

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